Our deliveries are made between 09:00 - 21:00.
Valentine's Day, Mother's Day etc. On special days, orders cannot be received according to delivery at a certain time, and all orders are considered to be delivered during the day.
The last order time is 20:00 so that the product can be delivered on the day of the order. Orders placed after 20:00 will be delivered the next day. Additional fees may be charged for product deliveries outside of the city center. While purchasing, the customer is informed in the order summary under the shipping fee on the site. For orders with time (Wedding, Engagement, etc.), orders must be made at least 24 hours in advance for same-day deliveries.
We guarantee that the products ordered will be sent exactly the same. However, if that product is not available due to seasonal conditions, you can be sure that the closest product will be delivered. Our Flower Order Vision is to work together for a lifetime, not just once.
The refund of your inadvertent payments to you is under the guarantee of our company.
If the product cannot be found at the address of the recipient in our deliveries, the product is delivered to the next door neighbor, the doorman, if any, and the customer is informed.
In case the order is not accepted by the buyer, the responsibility belongs to the customer. No refunds can be made or demanded.